1 September 2016
Deep-Insight is delighted to announce the release of Deep-Dive – our new cloud-based reporting and analysis tool.
We listened when you told us you need an easier way to interact with the data we gather to help you answer key business questions.
Deep-Dive integrates the results of your ongoing customer assessments into one place and gives you the power to interrogate to a deep level how your business is performing, helping you identify trends and accurately pinpoint areas for improvement.
What can Deep-Dive do for you?
Need to know the Customer Relationship Quality (CRQ) scores for key accounts in a specific business area? Wondering how your Net Promoter Score (NPS) has been trending in recent quarters? No problem! You can now do this in 2 to 3 clicks.
Other features that Deep-Dive can provide in a few clicks include:
With Deep-Dive, you can export these graphs and results to PDF or Excel for easy distribution to a wider audience.
You choose who has access to Deep-Dive
You are the owner of your Deep-Dive and you choose who has access to it. Logins can be provided to senior executives allowing them access to all client data, or restricted access to other personnel, giving them access for their specific area.
How Soon Can We Use It?
Over the coming months, we will be contacting our customers to introduce you to this new and exciting intelligence tool on a free trial basis.
As we want every customer to be able to use Deep-Dive to its full potential, there are some considerations for every customer that we can address on an individual basis:
A member of the Deep-Insight team will be in contact with you to introduce you to Deep-Dive.