Deep-Supplier-Insight™ is a business improvement tool that ensures that organisations can truly understand the value of their most critical outsourced or service provider relationships.

How does it work?

It is a little-known but scientifically-proven fact that supplier performance is dependent on the level and quality of cooperation in the client/ supplier relationship.

Furthermore, the levels of cooperation are strongly influenced by the degree of Commitment and Trust that exists in the relationship.

These, in turn, are influenced by a number of other factors such as:

• The extent to which either party engages in opportunistic behaviour
• The benefits that the supplier gains from the relationship
• The costs of terminating the relationship
• The level and quality of communication between the parties
• The extent to which the outsourcing company and the supplier share the same set of values

Deep-Insight measures all these “soft” aspects of the client/supplier relationships. Our online business improvement tools provide genuine insights into how those relationships are developing. Results are delivered to your senior executives within weeks of agreeing the details of the supplier assessment, allowing actions to be taken quickly where necessary.