B2B Customer Retention

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So you think your clients are 'Ambassadors'? Or maybe they are 'Ambivalents' and 'Opponents'? Find out by running a Deep-Relationship-NPS assessment. And you'll get your NPS score too...

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Net Promoter Score

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Is Net Promoter Score (NPS) too simplistic a metric for business-to-business (B2B) companies? Do B2B relationships require a specialist approach?

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The Great Debate Series

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Deep-Insight invites you to the fourth B2B Customer Management Debate. We will be discussing what leading edge and innovation mean for B2B Customer Management.

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