What Do I do with my Ambassadors?

Some time ago, we posted a blog called Help! What do I do with my Stalkers and Opponents? It was about the actions that account teams need to take with clients with whom they have very poor relationships. This blog is about the accounts with the best, strongest and deepest relationships. These are called Ambassadors. […]

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Holistays and Staycations

Interested in a Free Book for your Summer Holistays? Of course you are! For those of us in the northern hemisphere, the days are getting longer and temperatures are becoming respectable again. Conversations are drifting towards the topic of summer holidays. Sitting on the beach; chilling out; reading a book. But which one? Or which […]

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Love in the Time of Corona

I was invited by Rob Baldock, the MD of Clustre to give a short webinar a couple of weeks ago on Love in the Time of Corona. Actually, it was really about how some of our clients are maintaining business relationships while they are locked down at home but still have access to a telephone […]

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New Client Announcement – Servelec

Hi, it’s Shane again announcing our new client Servelec, a leading specialist in Digital Care. It’s been a weird month, hasn’t it? The first quarter was incredibly busy, including a number of business trips trips to the UK. It may be a while before business travel becomes a thing again but the funny thing is […]

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Deep-Insight and DWF Partner on New Key Account Programme

Hello. I’m Fabienne. DWF is a global legal firm based in Manchester. We kicked off a new Key Account Programme with them last week. I’m delighted to be involved as it’s the first time Deep-Insight has helped a major international law firm establish a programme like this. Don’t get me wrong. We have set up […]

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