As a Customer Relationship Advisor at Deep-Insight, a lot of clients ask me about innovation. How do I make it happen? What prevents it from happening? How do you create an innovation culture? Very often people ask me: “What exactly is innovation?” Now that’s a very good question. To find out, our CEO John O’Connor […]
HOW TO MAXIMISE THE ‘SHARE OF WALLET’ YOU RECEIVE FROM YOUR BROKERS It’s all about ‘Share of Wallet’ Would you like to increase your broker revenues by up to 37%? If you’re in the insurance business, of course you would! It’s all about Share of Wallet and the reason is simple. In the world […]
GUEST BLOG FROM PETER WHITELAW, AUSTRALIAN BUSINESS CONSULTANT AND CO-AUTHOR OF “Customer at the Heart” What is the secret ingredient for creating a customer-centric organisation? Since John O’Connor and I embarked upon writing the book Customer at the Heart more than a year ago, I have had the opportunity to meet many people interested […]
WELCOMING OUR NEW TEAM MEMBERS We have some new faces in Deep-Insight. They bring an exciting mix of talents and interests and are already adding value to the company and what we can do for our customers. Here in Deep-Insight, we take our time with recruitment. We understand that getting the right fit for our […]
NEW CLIENTS ANNOUNCEMENT We are delighted to announce two new clients at Deep-Insight. Both have a strong maritime feel. Survitec Survitec is a global leader in survival and safety solutions to the marine, defence, aviation and offshore markets. It has over 3,000 employees worldwide, covering 8 manufacturing facilities, 15 offshore support centres […]